Community guidelines

Treat others as you would on a Shetland doorstep. No harassment, hate speech, bullying or threats. Disagree without being disagreeable.

Accurate listings, real reviews, genuine memories. Don’t impersonate others, post misleading offers, or game leaderboards.

Don’t post other people’s personal information — names, addresses, phone numbers, photos — without their consent. This applies to business alerts too: never include a customer’s details in a broadcast.

No illegal goods or services, no fraud, and nothing that puts drivers or members at risk. Deliveries must follow our Restricted goods policy.

Businesses and hubs: honour your offers, deliver what people pay for, and respond to enquiries promptly. Sort refunds and cancellations fairly and quickly.

If you see something that breaks these guidelines, contact hello@oneshetland.com. We may remove content, or suspend or close accounts that break the rules — especially for safety or fraud.